Privacy Policy

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Privacy Policy

Monivent is committed to protecting your personal privacy, and this privacy policy explains how we collect and use your personal data.

What is personal data and what is the processing of personal data?
Personal data is any information that directly or indirectly, together with other information, can be connected to a natural person. For example, your name, email address, address and IP addresses constitute personal data.

The processing of personal data is anything that happens to personal data. Any action carried out with personal data is defined as processing, irrespective of whether it is automated or not, such as collection, recording, organization, structuring, storage, editing or modifying, retrieval, reading, use, transfer or making available by other means, adjustment or collation, limitation, erasure or destruction.

What personal data do we collect?
We collect the information you provide to us. You may give us information about yourself directly or indirectly in a number of ways, such as when you use our products, send us an email, when signing agreements, when subscribing to newsletters and when you apply for work at Monivent.

When you register as a customer/supplier with Monivent or apply for work at Monivent, we may collect information about you, such as your name, address, email address, telephone number, title/role as well as date of birth.

How do we use your personal data?
Personal data will be processed by us where this is necessary in order to satisfy the purposes of the processing or in order to carry out Monivent’s legal obligations.

Monivent collects and uses your personal data for the following purposes:

  • Provide the products and services you have ordered and administer our agreement with you
  • Communicate with and administer contacts at Monivent’s suppliers and customers
  • Send messages to you, such as product safety information, information about products, services, and offers available from Monivent
  • Process or execute your payment
  • Dealing with support inquiries raised by you relating to our products
  • Plan the development of products and services which the market demands
  • Conducting market research about our users and their interests
  • In order to administer job applications for positions at Monivent

How we store and safeguard your personal data
Monivent is committed to a high level of security for your personal data and is taking appropriate technical and organizational security measures to protect your personal data from unauthorized access, modification, dissemination or destruction. We also regularly review our security and screening procedures in respect of personal data processing.

How we share your Personal Information
Monivent may appoint external partners (suppliers) to carry out tasks on behalf of Monivent, e.g. to provide IT services, payment solutions or help with marketing, analysis or statistics. The execution of these services may mean that Monivent’s partners, both within the EU/EEA and outside the EU/EEA, can access your personal data. Companies processing personal data on behalf of Monivent always sign agreements with Monivent to also ensure a high level of personal data protection with our cooperation partners.

Monivent may disclose personal data to third parties, such as the police or other authorities, if it relates to the investigation of criminal offenses or otherwise if we are obliged to disclose such data by law or on the basis of official decisions.

Monivent will not disclose your personal data to any other extent than that described in this Privacy Policy.

Right to information and the right to lodge complaints
In accordance with applicable personal data legislation, you have the right, at any time, to request access to the personal data which is processed about you, to get erroneous personal data corrected, to get Monivent to stop processing and delete your personal data, to restrict the processing of your personal data, to exercise your right to data portability and to object to the processing of personal data. In such cases, please contact Monivent at the address given below.

You also have the right, at any time, to lodge complaints with the relevant supervisory authority if you believe that your personal data is being processed in contravention of applicable personal data legislation.

Revision to this Policy
Monivent will occasionally update this Privacy Policy. The latest version of the Privacy Policy is always available at

Contacting Us
If you have any questions about our privacy practices, please send us an email via


Last revision: 15 July 2019